> Markdown representation of https://thegrid.ai/contact. Requesting that URL with `Accept: text/markdown` returns this document; so does https://thegrid.ai/contact.md.
> Agent map: https://thegrid.ai/llms.txt. Full context: https://thegrid.ai/llms-full.txt. API contract: https://thegrid.ai/openapi.json.

# Contact The Grid

How to reach a human at The Grid, and which machine-readable endpoint to use when you would rather not. Support, sales, and capacity requests each have their own route, and agents can answer most product questions without contacting anyone.

## Support

**support@thegrid.ai** -- mailto:support@thegrid.ai

Account questions, API errors, billing, key rotation, privacy requests, and reports about supplier data handling. This is also the address to use to register a dedicated OAuth application so that grants display your product name instead of the public CLI client.

## Sales and capacity

**sales@thegrid.ai** -- mailto:sales@thegrid.ai

Inference capacity for a specific workload: high volume, latency-sensitive, private, region-constrained, or custom-model. Requests submitted through Terminal reach the same team.

## Terminal

**terminal.thegrid.ai** -- https://terminal.thegrid.ai

Submit a structured capacity request. Terminal is separate from the Grid app: it does not create a Grid account and it does not replace signup.

## Documentation

**thegrid.ai/docs** -- https://thegrid.ai/docs

Product and API documentation. Every page has a Markdown twin at the same URL with a .md suffix, and any page answers a natural-language question when you append ?ask= to its Markdown URL.

## GitHub

**github.com/the-gridai** -- https://github.com/the-gridai

Open-source tooling, including the Grid CLI and the AgentSea launcher.

## For agents

Agents should try the machine-readable surfaces before opening a support thread: llms.txt for orientation, openapi.json for the API contract, GET /v1/models for the live instrument catalog and prices, and GET /v1/oauth/scopes for the permissions a client may request. None of them require an account.

- Agent map: https://thegrid.ai/llms.txt
- API contract: https://thegrid.ai/openapi.json
- MCP server: https://thegrid.ai/mcp
- Live instruments: `GET https://api.thegrid.ai/v1/models`
- OAuth scopes: `GET https://platform.api.thegrid.ai/v1/oauth/scopes`

## Company

Grid Markets LLC, built by Spectral Labs. United States. Agreements with The Grid are governed by the laws of Delaware, United States.